Frequently Asked Questions

What is a Virtual Mailbox?

A virtual mailbox is a service that provides you with a physical mailing address to receive mail and packages. It's not a traditional mailbox but a digital solution for handling your physical mail online.

How Does a Virtual Mailbox Work?

You are assigned a physical mailing address by the virtual mailbox provider. When mail or packages arrive, they are received, scanned, and uploaded to your online account. You can then view, manage, and decide what to do with your mail, such as shipping/forwarding or shredding.

Can I Use a Virtual Mailbox for Business and Personal Mail?

Yes, virtual mailboxes can be used for both business and personal purposes. You can choose the appropriate plan based on your needs.

What Are the Benefits of Using a Virtual Mailbox?

Some benefits include mail and package security, remote access to your mail, mail forwarding options, the ability to receive mail while traveling, and the reduction of physical clutter.

Is a Virtual Mailbox Secure?

Reputable virtual mailbox providers take security seriously. They often use encryption and other security measures to protect your mail and personal information.

How Do I Receive Mail and Packages from My Virtual Mailbox?

When your mail arrives at your virtual mailbox's physical address, you will be notified via text or email. You can then choose to have it scanned, forwarded, or stored for pickup.

Can I Use a Virtual Mailbox for Package Deliveries?

Yes, many virtual mailbox services accept packages on your behalf. You can have packages forwarded to you or stored for pickup.

How Much Does a Virtual Mailbox Cost?

The cost can vary depending on the plan you choose. Prices typically range from $10 to $30 per month or more.

Can I Get a Virtual Mailbox Address in a Different Location or State?

Yes, you can choose a mailing address in various cities or states depending on the availability of Operators which can be useful for establishing a business presence in different locations.

How Do I Forward My Mail to a Different Address?

From your Customer Portal, you can request mail forwarding. Your mail will be forwarded by the Operator to the address you specify.

What Happens to My Physical Mail After It's Scanned?

You can choose to have it shredded, forwarded, or stored for a specified period through your Customer Portal.

Are Virtual Mailbox Addresses Accepted for Official Documents and Registrations?

In many cases, yes. Virtual mailbox addresses are legally acceptable for various purposes, but it's essential to check with the specific authority or agency to ensure compliance.

Do I Need to Sign a Contract for a Virtual Mailbox Service?

You have choice of month-to-month plans, to avail discount you require a contract. Make sure to understand the terms before signing up.

What Happens If I Receive a Package That Doesn't Fit in My Virtual Mailbox / cannot be uploaded?

Many Operators offer package forwarding options, or you can arrange to pick up larger items in person.

Is a Virtual Mailbox Suitable for International Users?

Yes, virtual mailboxes can be an excellent solution for international users who need a U.S. mailing address or a mailing address in another country.

What is an Operator?

Operator is the person who assist customer to handle Customer mail at that physical Address.

How do I sign up as an Operator?

To become an operator. You should be CMRA. This is approved location by USPS for that physical address for operating mailboxes.

How do I sign up as a Customer?

Simply go to www.24x7mail.com. Follow the instruction to sign as Customer. All you need is Two ID. One must be photo id. Other could be any id verifying your physical address.

How long will it take for my account to get activated?

Normally the account is activated right away. Once you sign up with your information. To operate account you have to submit form 1583 duly filled and Notarized (if you are doing remotely).

What do I do if there is no Operator in the state/city I’m looking for?

You can request 24x7mail to find an operator for you in particular City nearby you.

You can request 24x7mail to find an operator for you in particular City nearby you.

You can cancel anytime by removing all the mail items from your mailbox to avoid charges of storage.

Who should I contact for any questions/concerns?

You can contact 24x7mailanywhere@gmail.com for any questions and concern.

Can I delete my account from the app?

Yes, you can delete your account directly from the app. Simply log in to the app, and on the Home screen, you will find a delete icon in the top right corner. Tap on it, and you can delete your account whenever you no longer need our services.